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Over the past couple decades, Komatsu has developed to become a global giant thanks to their stability and expertise within the diverse fields of logistics, excavating, construction and mining. With progressive models and technological superiority, they remain at the forefront of these industries.
Ever since 1945, Komatsu Forklift Co. Ltd has matured tremendously. Using current design methods and superior manufacturing functionality, Komatsu has distinguished themselves through the construction of reliable and robust lift trucks that clients from around the globe have come to depend on. In 1976, Komatsu Forklift U.S.A., Inc was created to satisfy the ever-increasing demand for its products in the North American marketplace. To improve costs and efficiencies, a state-of-the-art facility was built in Covington, Georgia in 1990, to consolidate all U.S. Komatsu Forklift product support and production operations.
Remaining one of the principal suppliers and makers of rugged and modern forklifts today, Komatsu Forklift U.S.A., Inc continues to meet their customers’ requirements globally. Central and Latin America, Mexico, the Caribbean and South America are home to many of Komatsu’s happy clients along with their North American consumers.
After years of delivering consumer service and maintaining rapport, Komatsu Forklift recognizes that meeting the customers’ needs is vital. All original product enhancement at Komatsu begins first with the client. By welcoming contributions and criticism, they are able to ascertain client wants and expectations then develop innovative creations and then build to exceed Komatsu Engineering Principles. Assuring consumers that quality is planned from the beginning and sustained throughout the production, service and product sales processes, allows Komatsu to end up with a superior product from start to finish.
The engineers at Komatsu are experts who specialize in designing heavy-duty technologies, lift trucks and construction equipment. Their design expertise assures that each piece of equipment will endure in even the toughest functions and environments. Adherence to stringent engineering standards enables Komatsu Forklift to meet ISO 9001 standards. Computer aided design and strict in-house quality standards all factor in to superior lift truck products. Komatsu Engineering Standards transform the modern and innovative expertise used in advanced mining and construction equipment into world class equipment.
The state-of-the-art plant in Covington, Georgia has all the necessary requirements for full scale manufacturing. This plant can take unprocessed steel and manipulate it by preparing, welding, and fabricating it. Once assembled and painted the lift trucks are ready to leave the facility and enter the market. Maintaining quality control through the duration of the manufacturing process, assures clients that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes given that a product is only as valuable as the individuals who sell and support it, their dealers make all the difference. Komatsu Forklift is proud of their committed supplier networks who strive to exceed expectations. Specialized in all aspects from product sales, service or operating education, or aftermarket support, their diverse network of knowledgeable and capable experts are available. Komatsu Forklift Vendor locations across the country have a Komatsu OEM components on-hand to offer the essential service required to keep customers’ operations running smoothly. Computerized, real-time access with next day transport from their highly automated distribution hub is an alternative option. The web-based K-Link system assists sellers with online components management, service and acquisition for all major forklift brands.
At Komatsu Forklift U.S.A., Inc. they know how to serve Nationwide Accounts. Several world-class businesses rely on Komatsu forklifts in their daily operations. Nationwide account consumers benefit from a unique relationship with Komatsu that allows them to customize cost-efficient programs so as to increase the customer’s productivity and profits. Komatsu nationwide account consumers have access to on-line components and service support system and a comprehensive fleet management program, providing the ability for Komatsu to be their total solution for any forklift worries.
The reliable and well-organized staff at Komatsu Forklift U.S.A., Inc., are focused on providing their customers an exceptional experience whether it is through product sales, training, maintenance, or aftermarket support. They want to guarantee the level of client service provided will help their clients meet or exceed their goals and develop a successful business/client relationship in the process. Komatsu strives to be familiar with each of their customers’ distinctive methods of doing business and enjoys working together to develop a plan to best insure their ongoing success.
